Frequently Asked Questions
MANAGEMENT & MAINTENANCE
We pride ourselves in the availability and accessibility of our management team! We are here to ensure your 15 Bank experience is as wonderful as possible with friendly team members ready to assist!
15 Bank Apartments offers a team of maintenance professionals and an after-hours emergency maintenance line to call for emergencies.
No, your presence is not required during service technician visits, though you can request to be present should you choose to do so!
To get assistance as quickly as possible, place a work order through the Online Portal or contact our team of management professionals.
We have a 24 hour concierge desk available to assist with your needs after-hours.
AMENITIES
Parking is offered and available at our community via Parking.com at a cost per hour or monthly basis. Please visit their website to learn more or give us a call!
Everything you need is right here at 15 Bank Apartments. Boasting a 24-hour fitness facility with new Cybex equipment and individual TVs, plenty of co-working spaces like the Cyber Cafe and business center with a private conference room, a resident lounge complete with a fireplace, two outdoor courtyards with lounge seating, a fire pit, gas grills, and dining areas, a private dog park onsite for your furry friends, and so much more, your new home is equipped with all the spaces that make White Plains living so much better. You can even earn rewards for paying your rent through our BILT Rewards Program! Find out more by checking out our Amenities Page, then get in contact with our leasing team!
We love pets! We permit up to two pets per home and even have a dog park onsite for your furry friend.
At 15 Bank Apartments, our apartments are here to help you do more of what you love. Cook in your designer kitchen featuring Whirlpool stainless steel appliances like the dishwasher, refrigerator, and electric stove.Plus, a full-size washer and dryer are ready to help tackle chores and give you time back in your day. Find out more by visiting our Amenities Page!
We can recommend clients for a furnished home through one of our corporate leases. Please contact our leasing office directly for more details!
At 15 Bank Apartments, you'll find a variety of amenities that make living in luxurious White Plains even better, such as:
State-of-the-Art Fitness Center
- Stay active at the 24-hour fitness center, featuring cutting-edge Cybex machines and individual TVs. This amenity supports a healthy lifestyle while keeping you energized for local outdoor activities like jogging along the Bronx River Pathway or exploring Saxon Woods Park.
- Enjoy alfresco dining, social gatherings, or quiet evenings by the fire in beautifully landscaped courtyards. These spaces create a relaxing retreat from the city while connecting residents with nature and neighbors alike.
- Newly renovated residences feature Whirlpool stainless-steel appliances, granite countertops, smart locks, and programmable thermostats. These thoughtfully designed spaces make daily living effortless and stylish, perfect for entertaining or relaxing after exploring White Plains.
- A private dog park and a children’s playroom ensure everyone in the household has a space to play and socialize. This makes it easy for families and pet owners to enjoy an active, community-oriented lifestyle without leaving the comfort of home.
ADMIN
All applicants' information must be completed on our online application to allow for a background and credit check. All occupants must have their ID verified through Checkpoint ID. The $500 holding fee must be paid at the time of application to hold the apartment until the move-in date.
Move-in checks must be bank certified funds or money orders. After move-in residents can pay online using the BILT platform or pay by personal check.
Renters insurance is a requirement in our community and must meet the requirements noted in Policy Validator.
We offer contacts for Optimum or Verizon.
If your situation changes, we offer buy-out options with a 60-day notice requirement.
There is no set-up required! Your utilities will be set-up and working on move-in day. Residents will receive a monthly bill for utilities in addition to their monthly rent.
Utilities will be the responsibility of the resident and are not included in the rent.
LOCATION
15 Bank Apartments has an amazing location where public transportation is right within walking distance! The White Plains Train Station is just 180 feet from our community and grants you quick access to Downtown Manhattan in just 40 minutes!
Great schooling and education are right around the corner as we are located in White Plains School District.
We are adjacent to the Metro North railroad and right off all major highways, a short distance from Bronx River Parkway, Interstate 287 and the Hutchinson River Parkway.
White Plains, New York, has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you’re looking for a White Plains apartment for rent:
Downtown / City Center
- The heart of White Plains offers a vibrant, walkable neighborhood filled with shops, restaurants, cafes, and entertainment along Mamaroneck Avenue and Main Street. Renters love the energetic atmosphere, access to public transportation, including the Metro-North station, and the convenience of having everything close by.
- A well-established residential neighborhood just south of downtown, The Highlands provides a quieter, more relaxed vibe while still keeping amenities within easy reach. With tree-lined streets, nearby parks, and a strong community feel, it’s a great choice for renters who want suburban charm without leaving the city.
- Known for its historic character and scenic setting, North Broadway is a beautiful neighborhood lined with stately architecture and mature trees. It offers a peaceful, upscale environment that still provides easy access to downtown White Plains, schools, and outdoor recreation.
- Located on the northern side of White Plains, Fairview offers a diverse and welcoming community with plenty of green space and proximity to shopping centers and major highways. Renters here enjoy a balanced lifestyle, close to city conveniences but with a quieter, more residential atmosphere.
White Plains, New York, offers a vibrant suburban lifestyle with access to convenient commuting options, shopping, dining, and outdoor recreation. Whether you're looking for urban energy, peaceful green spaces, or a strong community feel, here are some of the features that make living in White Plains unique:
Ideal Location
- White Plains is centrally located in Westchester County with easy access to New York City via Metro-North trains and major highways. This makes it perfect for commuters, while still offering the benefits of a self-contained city with shopping, dining, and entertainment.
- Residents can enjoy nearby Saxon Woods Park or stroll along the Bronx River Pathway for walking, jogging, and biking. These green spaces provide a peaceful retreat from city life while supporting an active, healthy lifestyle.
- From upscale shopping at The Westchester to a wide variety of dining options in downtown White Plains, the city offers amenities that cater to a refined lifestyle. Renovated apartments and modern residences make it easy to live comfortably in a dynamic urban-suburban setting.
- White Plains boasts a welcoming and diverse community with neighborhoods that range from bustling downtown streets to quiet, tree-lined residential areas. This blend gives residents a sense of connection while still offering privacy and tranquility when desired.
There are many fun activities to do in White Plains, New York! 15 Bank Apartments' downtown location puts residents in the heart of the city’s vibrant center. Major attractions and activities in the area include:
- Sleepy Hollow Lighthouse
- Bronx River Pathway
- City Center 15 Cinema de Lux
- Westchester County Center
- The Capitol Theater
- The Westchester Mall
- Mulino’s of Westchester
- Via Garibaldi
- Untermyer Gardens
- Scenic Hudson RiverWalk Park at Tarrytown
15 Bank Apartments in White Plains is a quick commute from Manhattan’s top employers. The proximity to major thoroughfares like I-287 and the Bronx River Parkway gives easy access to finance, tech, healthcare, and government employers, like:
- JPMorgan Chase & Co.
- Citigroup Inc.
- Verizon Communications
- New York City Department of Education
- NYU Langone Health
- Mount Sinai Health System
- IBM
- PepsiCo
- Mastercard Incorporated
- White Plains Hospital
FOR FUTURE RESIDENTS
Easily apply for your new home online on the Home Page of our website!
We would love to show you around our community and your future home! Schedule your tour of 15 Bank Apartments on the Schedule a Tour Page, and make sure to bring your valid government-issued ID.
We accept both appointments and walk-ins. In order to get the full experience of these modern While Plains apartments, we encourage you to schedule a tour on our Schedule a Tour Page to prevent any wait time and to ensure you can ask all the questions about your new home.
Your apartment will be prepped and ready for you to move in. We make sure your home is professionally cleaned, painted, and functioning properly so that when you move in, you're ready to relax at home.
We are adjacent to Metro North train and noise levels are moderate.
City Center is within walking distance of our community and offers Target and Shop Rite supermarket. The are other shopping plaza locations in White Plains, Hartsdale, Scarsdale, Eastchester shop and are all located within a short driving distance!
15 Bank apartments has additional monthly fees for using amenities, gas, electric, water and sewer fees. In addition, you must pay any additional charges for parking/pet rent/storage dependent on resident circumstances.
Subletting and short term rentals such as Airbnb, VRBO, etc. are strictly prohibited.
To make sure 15 Bank Apartments is as peaceful for all of our residents as possible, our community quiet hours are from 11 PM to 7 AM weekedays and from 12 AM to 8 AM on weekends.
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